Privacy policy

Privacy Policy – ARDENO

At ARDENO (“we”, “our”, “us”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or purchase from us.

1. Information We Collect

We collect the following types of information:

  • Personal Information: name, email, address, phone number.

  • Order Information: products purchased, order details.

  • Payment Information: processed securely by Shopify Payments, PayPal, or other providers. We do not store full card details.

  • Technical Data: IP address, device information, cookies, browsing data.

  • Marketing Data: preferences, email interaction, analytics.

2. How We Use Your Information

We use your information to:

  • Process and fulfil your orders.

  • Provide customer support.

  • Send order confirmations, tracking, and account updates.

  • Improve our website and shopping experience.

  • Comply with legal requirements.

  • Send marketing communications (only with your consent).

3. Sharing Your Information

We share data only with trusted service providers:

  • Shopify (platform operations)

  • Print-on-Demand partners (Printify / Printful) to print and ship your order

  • Shipping carriers (USPS, UPS, FedEx, Australia Post)

  • Payment processors (Shopify Payments, PayPal, etc.)

  • Analytics and advertising partners (Google, Meta)

We never sell your personal information.

4. Cookies & Tracking Technologies

We use cookies to:

  • Enable website functionality

  • Improve performance

  • Personalize content

  • Provide relevant ads

You may disable cookies in your browser.

5. Data Retention

Your data is stored securely on Shopify servers for as long as needed for our business or legal purposes.

6. Your Rights (GDPR, CCPA, AU Privacy Act)

You have the right to:

  • Access your data

  • Request correction

  • Request deletion

  • Opt out of marketing

  • Request a copy of your data

Contact: info@ardenostore.com

7. Changes to This Policy

We may update this policy at any time.
Last updated: 04/12/2025